| Issue |
SHS Web Conf.
Volume 110, 2021
International Conference on Economics, Management and Technologies 2021 (ICEMT 2021)
|
|
|---|---|---|
| Article Number | 01050 | |
| Number of page(s) | 5 | |
| Section | Economics | |
| DOI | https://doi.org/10.1051/shsconf/202111001050 | |
| Published online | 11 June 2021 | |
Game Reproduction of the Queuing System as an Economic Laboratory Experiment
Department of Information Technologies in Public Administration, Institute of Management Technologies, MIREA — Russian technological university Moscow, Russia
* Corresponding author: rf85@mail.ru
This article presents the results of an economic laboratory experiment based on a queuing system. The “classical” problem of the theory of mass service, known as the Erlang problem, with the aim of studying the behavioral theory of games reproduced in this article. It is based on the theory of queuing, which allows the company to avoid inefficient organization of customer service. Considerable attention is paid to the provisions of the behavioral theory of games as a method of making management decisions and their practical application. A mathematical model of decision making studied by queuing theory was compiled. There are Conclusions about the behavior in real economic situations. The experiment presented in the form of a game can be used as an original method of teaching economics.
© The Authors, published by EDP Sciences 2021
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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