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Cited article:

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How Positive and Negative Electronic Word of Mouth (eWOM) Affects Customers’ Intention to Use Social Commerce? A Dual-Stage Multi Group-SEM and ANN Analysis

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International Journal of Human–Computer Interaction 40 (3) 808 (2024)
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A comparative study of positive and negative electronic word-of-mouth on the SERVQUAL scale during the COVID-19 epidemic - taking a regional teaching hospital in Taiwan as an example

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BMC Health Services Research 22 (1) (2022)
https://doi.org/10.1186/s12913-022-08930-2

Empowering Sustainable Consumer Behavior in the EU by Consolidating the Roles of Waste Recycling and Energy Productivity

Mihai Dinu, Simona Roxana Pătărlăgeanu, Radu Petrariu, Marius Constantin and Ana-Mădălina Potcovaru
Sustainability 12 (23) 9794 (2020)
https://doi.org/10.3390/su12239794