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Cited article:

Total quality management tools and techniques for improving service quality and client satisfaction in the healthcare environment: A qualitative systematic review

Dana Grossu-Leibovica, Henrijs Kalkis

SHS Web Conf., 131 (2022) 02009

Published online: 2022-01-11

DOI: https://doi.org/10.1051/shsconf/202213102009

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