SHS Web of Conferences

Does Quality Matter? A Study on Customer Expectation in Motorcycle Repair Provider in Surabaya, Indonesia

Dhyah Harjanti, Edbert Karlison Theodore and Shahzad Ali

SHS Web Conf., 76 (2020) 01006

Published online: 29 April 2020

DOI: 10.1051/shsconf/20207601006

Dhyah Harjanti

Edbert Karlison Theodore

Shahzad Ali

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