SHS Web of Conferences

Approaches to ITSM level measurement and evaluation

Anna Hamranová, Mojmír Kokles and Tatiana Hrivíková

SHS Web Conf., 83 (2020) 01019

Published online: 30 October 2020

DOI: 10.1051/shsconf/20208301019

Anna Hamranová

Mojmír Kokles

Tatiana Hrivíková

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