SHS Web of Conferences

Impact of Service Quality and Complaint Management on Customer Satisfaction Case Study from E-Commerce Marketing Client Lazada

Nita Selvia Rohmayati and Rachmad Hidayat

SHS Web Conf., 149 (2022) 03012

Published online: 18 November 2022

DOI: 10.1051/shsconf/202214903012

Nita Selvia Rohmayati

Rachmad Hidayat

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