The use of the term compliance in order to improve the efficiency of companies Ilya Samatovich Iksanov, Elena Pavlovna Panova, Natalia Nikolaevna Frolova, Natalia Yuryevna Filimonova and Andrey Aleksandrovich Shanin SHS Web Conf., 118 (2021) 04010 Published online: 23 August 2021 DOI: 10.1051/shsconf/202111804010