| Issue |
SHS Web Conf.
Volume 149, 2022
International Conference on Social Science 2022 “Integrating Social Science Innovations on Post Pandemic Through Society 5.0” (ICSS 2022)
|
|
|---|---|---|
| Article Number | 02023 | |
| Number of page(s) | 8 | |
| Section | Humanities | |
| DOI | https://doi.org/10.1051/shsconf/202214902023 | |
| Published online | 18 November 2022 | |
Trust as a Key Factor in Knowledge Transfer and Innovation Capabilities
1 Faculty Economics and Business, Universitas Negeri Manado, Indonesia
2 Faculty Economics and Business Universitas Sam Ratulangi Manado, Indonesia
3 Faculty of Business Universitas Katolik Widya Mandala Surabaya, Indonesia
* Corresponding author: nikolas.fajar@unima.ac.id
The era of knowledge-based economy has created rapid changes in the business environment. Maintaining a business in that era requires innovation to maintaining its competitiveness. Innovation requires knowledge resources, where knowledge transfer plays an essential role in creating new knowledge that can be utilized to improve innovation capabilities. However, knowledge transfer is considered not a simple process because of the stickiness of knowledge, but on the other hand, knowledge transfer can be regarded as something that can happen instantly. Trust is therefore considered as the factor to strengthening the causality relationship between knowledge transfer and innovation capabilities. This study used a survey approach with Partially Least Square (PLS) data analysis techniques. The respondents in this research are SMEs of the creative industry handicraft sub-sector in the Province of DIY, Bali and North Sulawesi, which are justified as representations of Indonesia. Based on the 201 data collected, it was found that trust significantly moderated the causality relationship between knowledge transfer and innovation capabilities. Hence, knowledge transfers are needed for developing SMEs of the creative industries innovation capabilities which strengthened by the trust.
Key words: Knowledge transfer / innovation capabilities / trust / SMEs Creative industry
© The Authors, published by EDP Sciences, 2022
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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