| Issue |
SHS Web of Conferences
Volume 28, 2016
RPTSS 2015 – International Conference on Research Paradigms Transformation in Social Sciences 2015
|
|
|---|---|---|
| Article Number | 01030 | |
| Number of page(s) | 4 | |
| DOI | https://doi.org/10.1051/shsconf/20162801030 | |
| Published online | 15 June 2016 | |
Experience in applying lean production concepts in the service sector
Tomsk Polytechnic University, 634050 Lenin Avenue, 30, Tomsk, Russia
a Corresponding author: zhenya_9309_93@mail.ru
This article describes the experience of implementing lean production tools in the company services. The authors have based the research of the chef’s work, built Ishikawa’s diagram on one of the most important problems of the company and proposed the cyclogram of cooks at work. Problems were identified using this technology after analyzing domestic and foreign experience in implementing lean production. The algorithm for implementing lean production and the necessary tools for achievement of the goals of the enterprise were authored on the basis of experience gained analyses of theoretical materials, which were tested on the basis of the small business «White Dragon».
© Owned by the authors, published by EDP Sciences, 2016
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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