SHS Web Conf.
Volume 36, 2017The 2016 4th International Conference on Governance and Accountability (2016 ICGA)
|Number of page(s)||20|
|Published online||24 July 2017|
Goods and Services Tax (GST): Challenges Faced by Business Operators in Malaysia
1 Faculty of Accountancy Universiti Teknologi MARA Melaka
2 Account Division, Accountant General’s Department of Malaysia
* Corresponding author’s email: firstname.lastname@example.org
The objective of this study is to identify the factors affecting business operators’ awareness on the implementation of Goods and Services Tax (GST) and the perceived issues and problems they may likely encounter with the implementation of GST in Malaysia. Questionnaires were distributed to 302 registered members (business operators) of three Chambers of Commerce in Melaka. The findings of this study show that more than 70% of the respondents are aware of the GST mechanism and issues. The majority of the respondents also agreed that to comply with GST legislations, business operators need to have sufficient knowledge on appropriate and adequate documentation thus leading to increased compliance costs.
Key words: Goods and Services Tax / awareness / compliance costs
© The Authors, published by EDP Sciences, 2017
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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