SHS Web Conf.
Volume 49, 2018International Cooperation for Education about Standardization 2018 (ICES 2018) Conference Joint International Conference with 5th ACISE (Annual Conference on Industrial and System Engineering) and World Standard Cooperation Academic Day
|Number of page(s)||8|
|Published online||02 October 2018|
Analysis of the cause of the defect packaging of capsule products using six sigma: A case study (PT SM)
Department of Industrial Engineering, Diponegoro University, Jl. Prof. Soedarto, S.H., Tembalang, Semarang, Indonesia 50275
* Corresponding author: firstname.lastname@example.org
This research aims to manage the amount of defective packaging of capsule products in the department of capsule product at PT SM. It is important because the number of defective packaging of capsule products is high and exceeds the limits of maximum, i.e. 5% of the total production. In addition, the defective packaging of capsule products cannot be reworked and will cause losses in terms of time and finances. This research uses the Six Sigma method to find out the capabilities of the production process from the defective packaging of capsule products. Application of the method of Six Sigma through DMAIC process to eliminate the number of defective products and Fishbone diagram is used to identify the cause of the defect and provide recommendations on improvements to the production process. The data for this research is the amount of production, defective packaging of capsule products and interviews with the department of quality control, department of capsule product and operator. Data processing using Six Sigma methods showed that the value of sigma is 3.41σ with the number of DPMO is 27,951.202. Using Fishbone diagram, there are 9 causes of the defective packaging of capsule products.
© The Authors, published by EDP Sciences, 2018
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