| Issue |
SHS Web Conf.
Volume 76, 2020
The 1st International Conference on Social Sciences and Humanities (ICSH 2019)
|
|
|---|---|---|
| Article Number | 01028 | |
| Number of page(s) | 9 | |
| DOI | https://doi.org/10.1051/shsconf/20207601028 | |
| Published online | 29 April 2020 | |
The Analysis Factor of Medical Tourism in Singapore
1
Department of Management, Faculty of Business and Economics, Petra Christian University, Jl. Siwalankerto 121-131, Surabaya 60236 Indonesia
2
Department of Biotechnology Engineering, Faculty of Engineering, International Islamic University Malaysia, 50728 Kuala Lumpur, Malaysia
* Corresponding author: joe.suprapto@petra.ac.id
Indonesian citizens have spent the USD 11.5 × 109 for medical treatment services abroad. Singapore is one of the favorite countries in medical tourism for Indonesian people. This research aims at analyzing the attraction factors of medical tourism in Singapore. There are 100 respondents visited Singapore to do medical tourism. The retrieved data is processed using the CFA (confirmatory analysis factor) method. The result shows the five main factors that make Singapore attractive for medical tourism, and the factors are the atmosphere and medical accuracy, competency and price, facilities, customer satisfaction, and entertainment.
Key words: Health tourism / tourist destination / destination attractiveness
© The Authors, published by EDP Sciences, 2020
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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