SHS Web Conf.
Volume 77, 2020The 2nd ACM Chapter International Conference on Educational Technology, Language and Technical Communication (ETLTC2020)
|Number of page(s)||5|
|Published online||08 May 2020|
Approaches for deployment and access of content in delivery portals
Karlsruhe University of Applied Sciences, Faculty of Information Management and Media, 76133 Karlsruhe, Germany
In the field of Technical Communication the focus has always been on supporting users in their search for information in a way that is appropriate for the target group. Products are becoming more and more complex, current standards require manufacturers to provide up-to-date Technical Documentation and digitalization is advancing rapidly. Content Delivery Portals offer new possibilities to provide information in a timely and user-friendly manner. They make it possible to provide the user with web-based, target-group specific information through navigation with facets and presents a new possible use of search engines in Technical Documentation. This paper deals with different possibilities on how content can be deployed and accessed for the user. The approaches are implemented in tools that are already on the market to illustrate the possibilities of deployment and access on real-life circumstances. In addition, an outlook is given on what the conceptual implementation of microDocs might look like.
© The Authors, published by EDP Sciences, 2020
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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