SHS Web Conf.
Volume 77, 2020The 2nd ACM Chapter International Conference on Educational Technology, Language and Technical Communication (ETLTC2020)
|Number of page(s)||2|
|Published online||08 May 2020|
SAP Learning Journeys – a double bridge
SAP SE, User Assistance CSI, 69190 Walldorf, Germany
* Corresponding author: firstname.lastname@example.org
SAP Learning Journeys are a key element for providing a guiding path and framework for SAP users and implementation professionals to learn and stay current in their SAP product expertise. They also form a double bridge between the worlds of learning and technical documentation. On one hand, the Learning Journeys themselves are stored and maintained in the DITA content management system used for technical documentation, and then rendered both in the SAP Learning Hub and SAP Help Portal. On the other, the Learning Journeys allow the inclusion and referencing of technical documentation content into the learning offering modelled with the journeys. In this paper we will provide an account of how SAP Learning Journeys are managed and rendered, and what their evolving role is in the world of user enablement.
© The Authors, published by EDP Sciences, 2020
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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