| Issue |
SHS Web Conf.
Volume 110, 2021
International Conference on Economics, Management and Technologies 2021 (ICEMT 2021)
|
|
|---|---|---|
| Article Number | 06003 | |
| Number of page(s) | 8 | |
| Section | Tourism | |
| DOI | https://doi.org/10.1051/shsconf/202111006003 | |
| Published online | 11 June 2021 | |
Resulting effects in the evaluation of innovative technology implementation by hotel organisations
1 Sochi State University, Department of Tourism and Service, Chair of Hotel and Restaurant Business, 354000 Sochi, Russian Federation
2 Astrakhan State University, Department of Tourism and Service, Chair of Management, 414056 Astrakhan, Russian Federation
3 Astrakhan State University, Department of Economics and Management, Chair of World Economy and Finances, 414056 Astrakhan, Russian Federation
* Corresponding author: arutunyan1109@mail.ru
The article describes the problem of the reflection of resulting effects in the innovative activity of hotel organisations. Despite the special attention and interest in the issue under discussion, a unified approach to the category of “resulting effects” of innovative technology application regarding hotel organisations has not been developed in the research community so far that would take into account the specific characteristics of their activities. A number of existing definitions limit innovative activity to a set of actions for the development and implementation of technologically new services without considering the effects of carrying out innovative processes, the ability to maintain a certain level of innovative activity and availability of a resource complex. The content of resulting effects is described based on the group of indicators. The authors build the stochastic graph of indicators of resulting effects in the innovative processes of hotel organisations. The proposed technique was tested in ten hotel organisations of the resort city of Sochi.
© The Authors, published by EDP Sciences 2021
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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