SHS Web Conf.
Volume 179, 20232023 6th International Conference on Humanities Education and Social Sciences (ICHESS 2023)
|Number of page(s)
|Community Management and Public Affairs Service
|14 December 2023
Investigation on the Living Conditions of Food Delivery Workers in Nanjing before and after the COVID-19 pandemic
Nanjing Foreign Language School, Nanjing, Jiangsu Province, China, 210008
* Corresponding author: email@example.com
Delivery personnel serve the public by delivering food and are essential to society, especially during the COVID-19 pandemic. In this study, a questionnaire survey was undertaken in Nanjing before and after the COVID-19 epidemic in order to look into the living situations of delivery workers and offer suggestions for improvement. The results indicate that food delivery workers’ working hours have usually increased since the COVID-19 outbreak. The distribution of daily orders among the staff is more equitable. Changes in income are the primary effect of the COVID-19 pandemic on the food delivery industry. Changes in psychological stress, work intensity, and health conditions are the next biggest impacts. 90% of the participants either had no knowledge of or no access to additional subsidies. About 60% of the participants had no employer-provided insurance. Therefore, there is a need for future enhancements to delivery employees' social security benefits in order to better their living circumstances, raise the standard of delivery services, and support sustainable social growth.
© The Authors, published by EDP Sciences, 2023
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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