Chatbot in E-learning

¹ Global College of Engineering and Technology, Muscat, Sultanate of Oman
² Department of Computer Science and Creative Technologies, University of West of the England Bristol
³ Department of Computing, Middle East College, Muscat, Oman

s.hussain@gcet.edu.om
201511127@gcet.edu.om
mazhar.malik@uwe.ac.uk
skazmi@mec.edu.om

Abstract

In many modern apps, especially those that provide the user intelligence help, the usage of chatbots is quite common. In reality, these systems frequently have chatbots that can read user inquiries and give the appropriate replies quickly and accurately in order to speed up the support. This article describes the creation of a Chatbot prototype for the educational sector. A system for offering assistance to university students in certain courses has been established. The first goal was on the creation of the particular architecture, model to handle communication, and supply the learner with the correct answers. A system that can recognize questions and provide answers to students by utilizing natural language processing methods has been developed to achieve this goal. After the developed model was put into use, an experimental campaign was run to show how effective and enforceable it was.