SHS Web Conf.
Volume 100, 2021IV International Scientific Congress “Society of Ambient Intelligence – 2021” (ISCSAI 2021)
|Number of page(s)
|Information Technologies and Business Innovations
|25 March 2021
Business Innovation in The Hotel Industry
1 National University "Zaporozhye Polytechnic", Ukraine, 64, Zhukovsky Street, 69000, Zaporizhzhya, Ukraine
2 European institute of further education, Za humnami str., 508/28 Podhâjska, 94148, Podhâjska, Slovak Republic
* Corresponding author: email@example.com
Today, business innovation is a hot topic. Therefore, it was proposed to use a competence-based approach to assess staff as a business innovation in the hotel industry. The paper investigates the theoretical and methodological principles of hotel staff evaluation using a competency-based approach. Scientific approaches are critically estimated, and aspects applied to material incentives management for hotel staff are analyzed. The scientific and theoretical basis of managing the staff’s material stimulation in the hotel business on the basis of the competency approach is investigated and practical tools of its implementation in the hotel business activities are estimated. Methodical approaches to evaluating staff competencies as a component of material incentives management have been developed. The structure of remuneration and the system of bonuses based on staff competencies evaluation have been formed, which will help increase the efficiency of personnel management in the hotel industry.
© The Authors, published by EDP Sciences, 2021
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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