| Issue |
SHS Web Conf.
Volume 217, 2025
1st UNSIQ International Symposium on Economics and Business “SMEs’ Competitive Advantage: Digital Technology and Internationalization” (UISEB 2024)
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|---|---|---|
| Article Number | 02004 | |
| Number of page(s) | 14 | |
| Section | Digital Marketing Strategies for Internationalizing SMEs | |
| DOI | https://doi.org/10.1051/shsconf/202521702004 | |
| Published online | 26 May 2025 | |
Is Digitalization Really Matter on SMEs?
Universitas Bangka Belitung, Indonesia
Digitalization has penetrated various sectors, including SMEs. This paper aims to empirically prove whether digitalization has an impact on the value-added and productivity of SMEs. Using the Innovation Theory by Rogers we analyze the perception of 156 SMEs who have digitized their business. The result says that there is enough evidence that digitalization has an impact on the productivity and value-added of SMEs. This evidence supports the Innovation Theory that digitalization can increase productivity and value-added in companies including SMEs by increasing operational effectiveness and efficiency. Stakeholders, especially the government must encourage SMEs to digitize their business by taking supportive policies and providing incentives for SMEs who digitize.
Key words: SMEs / Digitalization / Value-Added / Productivity / Performance
© The Authors, published by EDP Sciences, 2025
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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