| Issue |
SHS Web Conf.
Volume 226, 2025
1st International Conference on Tourism and Hospitality Business (ICTHB 2025)
|
|
|---|---|---|
| Article Number | 01023 | |
| Number of page(s) | 6 | |
| DOI | https://doi.org/10.1051/shsconf/202522601023 | |
| Published online | 03 December 2025 | |
Smart Tourism and Its Role in Promoting Inclusive Growth in the Hospitality Industry: A Case Study of Pentingsari Tourism Village, Indonesia
1 Universitas Nusa Mandiri, Indonesia
2 Universitas Bina Sarana Informatika, Indonesia
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Abstract
This study further explores the application of smart tourism in driving inclusive growth in the hospitality industry by analyzing the development of Pentingsari Tourism Village in Yogyakarta, Indonesia. Using a mixed-methods approach, including qualitative interviews, document analysis, and field observations, this study highlights the integration of information and communication technology (ICT), community empowerment, and cultural preservation in shaping an inclusive tourism model. The findings indicate that although digital transformation in Pentingsari has increased visibility and accessibility, challenges remain in terms of system integration, digital literacy, and inclusive stakeholder participation. This study further contributes to the discourse on sustainable and inclusive smart tourism strategies, particularly in rural hospitality destinations.
© The Authors, published by EDP Sciences, 2025
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