EDP Sciences logo
Web of Conferences logo
Search
Menu
All issues Volume 212 (2025) SHS Web Conf., 212 (2025) 04028 References
Open Access
Issue
SHS Web Conf.
Volume 212, 2025
1st International Conference on Advanced Research in Sustainable Economic and Social Science (ICARSESS-24)
Article Number 04028
Number of page(s) 8
Section Social Science for Sustainable Development
DOI https://doi.org/10.1051/shsconf/202521204028
Published online 05 March 2025
  1. J. Jover and I. Díaz-Parra, “Who is the city for? Overtourism, lifestyle migration and social sustainability,” Tourism Geographies, vol. 24, no. 1, pp. 9–32, Jan. 2022, doi: 10.1080/14616688.2020.1713878. [CrossRef] [Google Scholar]
  2. C. M. Law, Tourism in major cities, 1st ed. London: International Thomson Business Press, 1996. [Google Scholar]
  3. D. Edwards, T. Griffin, and B. Hayllar, “Urban Tourism Research,” Ann Tour Res, vol. 35, no. 4, pp. 1032–1052, Oct. 2008, doi: 10.1016/j.annals.2008.09.002. [CrossRef] [Google Scholar]
  4. M. Jansen-Verbeke and J. van Rekom, “Scanning museum visitors,” Ann Tour Res, vol. 23, no. 2, pp. 364–375, Jan. 1996, doi: 10.1016/0160-7383(95)00076-3. [CrossRef] [Google Scholar]
  5. J. G. Brida, M. Meleddu, and M. Pulina, “Understanding Urban Tourism Attractiveness,” J Travel Res, vol. 51, no. 6, pp. 730–741, Nov. 2012, doi: 10.1177/0047287512437858. [CrossRef] [Google Scholar]
  6. R. Liu and J. Xiao, “Factors Affecting Users’ Satisfaction with Urban Parks through Online Comments Data: Evidence from Shenzhen, China,” Int J Environ Res Public Health, vol. 18, no. 1, p. 253, Dec. 2020, doi: 10.3390/ijerph18010253. [CrossRef] [Google Scholar]
  7. C.-K. Pai, Y. Liu, S. Kang, and A. Dai, “The Role of Perceived Smart Tourism Technology Experience for Tourist Satisfaction, Happiness and Revisit Intention,” Sustainability, vol. 12, no. 16, p. 6592, Aug. 2020, doi: 10.3390/su12166592. [CrossRef] [Google Scholar]
  8. Z.-A. Torabi, A. Shalbafian, Z. Allam, Z. Ghaderi, B. Murgante, and A. Khavarian-Garmsir, “Enhancing Memorable Experiences, Tourist Satisfaction, and Revisit Intention through Smart Tourism Technologies,” Sustainability, vol. 14, no. 5, p. 2721, Feb. 2022, doi: 10.3390/su14052721. [CrossRef] [Google Scholar]
  9. L. Zeng and R. Yi Man Li, “Tourist Satisfaction, Willingness to Revisit and Recommend, and Mountain Kangyang Tourism Spots Sustainability: A Structural Equation Modelling Approach,” Sustainability, vol. 13, no. 19, p. 10620, Sep. 2021, doi: 10.3390/su131910620. [CrossRef] [Google Scholar]
  10. A. Supriyanto, B. B. Wiyono, and B. Burhanuddin, “Effects of service quality and customer satisfaction on loyalty of bank customers,” Cogent Business & Management, vol. 8, no. 1, Jan. 2021, doi: 10.1080/23311975.2021.1937847. [CrossRef] [Google Scholar]
  11. A. Preko, I. Mohammed, T. F. Gyepi-Garbrah, and A. Allaberganov, “Islamic tourism: travel motivations, satisfaction and word of mouth, Ghana,” Journal of Islamic Marketing, vol. 12, no. 1, pp. 124–144, Jan. 2021, doi: 10.1108/JIMA-04-2019-0082. [CrossRef] [Google Scholar]
  12. C. G.-Q. Chi and H. Qu, “Examining the Relationship Between Tourists’ Attribute Satisfaction and Overall Satisfaction,” Journal of Hospitality Marketing & Management, vol. 18, no. 1, pp. 4–25, Jan. 2009, doi: 10.1080/19368620801988891. [CrossRef] [Google Scholar]
  13. R. Sandell, “Social inclusion, the museum and the dynamics of sectoral change,” museum and society, vol. 1, no. 1, pp. 45–62, 2003. [Google Scholar]
  14. A. Choi, G. Berridge, and C. Kim, “The Urban Museum as a Creative Tourism Attraction: London Museum Lates Visitor Motivation,” Sustainability, vol. 12, no. 22, p. 9382, Nov. 2020, doi: 10.3390/su12229382. [CrossRef] [Google Scholar]
  15. Z. Kruczek, K. Gmyrek, D. Ziżka, K. Korbiel, and K. Nowak, “Accessibility of Cultural Heritage Sites for People with Disabilities: A Case Study on Krakow Museums,” Sustainability, vol. 16, no. 1, p. 318, Dec. 2023, doi: 10.3390/su16010318. [CrossRef] [Google Scholar]
  16. J. K. Ayeh, “Travellers’ acceptance of consumer-generated media: An integrated model of technology acceptance and source credibility theories,” Comput Human Behav, vol. 48, pp. 173–180, Jul. 2015, doi: 10.1016/j.chb.2014.12.049. [CrossRef] [Google Scholar]
  17. J. M. S. Lam, H. Ismail, and S. Lee, “From desktop to destination: User-generated content platforms, co-created online experiences, destination image and satisfaction,” Journal of Destination Marketing & Management, vol. 18, p. 100490, Dec. 2020, doi: 10.1016/j.jdmm.2020.100490. [CrossRef] [Google Scholar]
  18. A. Ray and P. K. Bala, “User generated content for exploring factors affecting intention to use travel and food delivery services,” Int J Hosp Manag, vol. 92, p. 102730, Jan. 2021, doi: 10.1016/j.ijhm.2020.102730. [CrossRef] [Google Scholar]
  19. R. Filieri, F. Acikgoz, V. Ndou, and Y. Dwivedi, “Is TripAdvisor still relevant? The influence of review credibility, review usefulness, and ease of use on consumers’ continuance intention,” International Journal of Contemporary Hospitality Management, vol. 33, no. 1, pp. 199–223, Jan. 2021, doi: 10.1108/IJCHM-05-2020-0402. [CrossRef] [Google Scholar]
  20. F. Hu and R. H. Trivedi, “Mapping hotel brand positioning and competitive landscapes by text-mining user-generated content,” Int J Hosp Manag, vol. 84, p. 102317, Jan. 2020, doi: 10.1016/j.ijhm.2019.102317. [CrossRef] [Google Scholar]
  21. M. E. Reyes-García, F. Criado-García, J. A. Camúñez-Ruíz, and M. Casado-Pérez, “Accessibility to Cultural Tourism: The Case of the Major Museums in the City of Seville,” Sustainability, vol. 13, no. 6, p. 3432, Mar. 2021, doi: 10.3390/su13063432. [CrossRef] [Google Scholar]
  22. M. Cerdan Chiscano and A. I. Jiménez-Zarco, “Towards an Inclusive Museum Management Strategy. An Exploratory Study of Consumption Experience in Visitors with Disabilities. The Case of the CosmoCaixa Science Museum,” Sustainability, vol. 13, no. 2, p. 660, Jan. 2021, doi: 10.3390/su13020660. [CrossRef] [Google Scholar]
  23. C.-F. Lee, “Tourist satisfaction with factory tour experience,” International Journal of Culture, Tourism and Hospitality Research, vol. 9, no. 3, pp. 261–277, Aug. 2015, doi: 10.1108/IJCTHR-02-2015-0005. [CrossRef] [Google Scholar]
  24. H. Qiu, C. Hsu, M. Li, and B. Shu, “Self-drive tourism attributes: influences on satisfaction and behavioural intention,” Asia Pacific Journal of Tourism Research, vol. 23, no. 4, pp. 395–407, Apr. 2018, doi: 10.1080/10941665.2018.1445117. [CrossRef] [Google Scholar]
  25. S. A. Kadir and M. Jamaludin, “Users’ Satisfaction and Perception on Accessibility of Public Buildings in Putrajaya: Access Audit Study,” Procedia Soc Behav Sci, vol. 50, pp. 429–441, 2012, doi: 10.1016/j.sbspro.2012.08.047. [CrossRef] [Google Scholar]
  26. R. McMillen, “Museum disability access: social inclusion opportunities through innovative new media practices,” Pacific Journal, vol. 10, pp. 95–107, 2015. [Google Scholar]

Current usage metrics show cumulative count of Article Views (full-text article views including HTML views, PDF and ePub downloads, according to the available data) and Abstracts Views on Vision4Press platform.

Data correspond to usage on the plateform after 2015. The current usage metrics is available 48-96 hours after online publication and is updated daily on week days.

Initial download of the metrics may take a while.