SHS Web Conf.
Volume 150, 2022ERPA International Congresses on Education 2022 (ERPA 2022)
|Number of page(s)||10|
|Published online||29 November 2022|
Choice of conflict resolution strategies in negative emotional states
Kyiv National Economic University named after Vadym Hetman, Pedagogy and Psychology Department, 54/1 Prospect Peremogy 03057, Kyiv, Ukraine
* Corresponding author: TatianaKovalkova@gmail.com
The article presents the results of checking the hypothesis that the choice of conflict resolution strategy depends on the negative emotional states (anxiety, frustration, aggression, rigidity). The Rosenzweig Picture-Frustration test, «Anxiety. Frustration. Aggression. Rigidity (AFAR)» test, Thomas-Kilmann Conflict Mode Instrument (TKI) have been used for diagnosis of participants` psychological features. Students of Ukrainian universities have formed the sample. Correlational analysis was performed (SPSS 17.0) to identify the associations between emotional states and behavioral reactions. An association has been established between the state of rigidity and the application of the competing strategy (negative), avoiding (positive); between the state of frustration and the frequency of application of competing (negative), accommodating (positive). The results showed that the possibility of implementing a strategy of avoiding in a state of rigidity is associated with unpreparedness for extrapunitive reaction and expectations that the situation will resolve itself (impaunitive reaction). Therefore, the connections between negative emotional states and the choice of poorly productive conflict resolution strategies may depend on protective mechanisms that are activated in a state of frustration.
© The Authors, published by EDP Sciences, 2022
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