SHS Web Conf.
Volume 157, 20232022 International Conference on Educational Science and Social Culture (ESSC 2022)
|Number of page(s)||4|
|Section||Distance Education Training and Educational Innovation|
|Published online||13 February 2023|
Evaluate the Training System of Sheraton Zibo Hotel
International College, Xiamen University, Xiamen, Fujian, 361100, China
* Corresponding author. Email: firstname.lastname@example.org
This report focuses on the training system of Sheraton Hotel Zibo. The report analyzes Sheraton Hotel’s training system through customer satisfaction, two-factor theory, and SWOT. The hotel has invested a lot of resources in staff training and development so that the employees are highly skilled and motivated to achieve more. Sheraton Hotel uses motivational factors to increase the satisfaction and loyalty of the hotel staff. A good training system at Sheraton Hotel can increase customer satisfaction and bring better revenue to the hotel.
© The Authors, published by EDP Sciences, 2023
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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