Open Access
Issue
SHS Web of Conf.
Volume 92, 2021
The 20th International Scientific Conference Globalization and its Socio-Economic Consequences 2020
Article Number 05006
Number of page(s) 10
Section Collaborative Economics, Digital Platforms and Multimedia
DOI https://doi.org/10.1051/shsconf/20219205006
Published online 13 January 2021
  1. Aaron, M. (2019). What Digital Success Looks Like: Measuring & Evaluating Government Digitalisation. Retrieved from: https://www.csc.gov.sg/articles/what-digital-success-looks-like-measuring-evaluating-government-digitalisation [Google Scholar]
  2. Afonasova, M. A., Panfilova, E. E., Galichkina, M. A., Ślusarczyk, B. (2019). Digitalization in economy and innovation: The effect on social and economic processes. Polish Journal of Management Studies, 19(2), 22-23. [Google Scholar]
  3. Batubara, F. R., Ubacht, J., Janssen, M. (2018). Challenges of blockchain technology adoption for e-government: a systematic literature review. In A. Zuiderwijk, cc. Hinnant (Eds.), Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age (pp. 648-656). New York : Assoc Computing Machinery. [Google Scholar]
  4. Chaushi, A., Chaushi, B. A., Ismaili, F. (2015). Measuring e-Government Maturity: Comparative analysis of e-Government indexes. [Google Scholar]
  5. Correa, J. A. G., Castañeda, S. L. S., Quintero, D. A. V., Giraldo, G. E. (2018). Identification and Analysis of Project Management Success Factors in Information Technology SMEs. International Journal of Information Technology Project Management (IJITPM), 9(4), 73-90. [CrossRef] [Google Scholar]
  6. DESI (2020). Digital Economy and Society Index. Retrieved from https://ec.europa.eu/digital-single-market/en/desi/ [Google Scholar]
  7. Dunleavy, P., Margetts, H., Tinkler, J., Bastow, S. (2006). Digital era governance: IT corporations, the state, and e-government. Oxford University Press. [CrossRef] [Google Scholar]
  8. Evans, M., Dunleavy, P., McGregor, C., Halupka, M. (2019). Towards digital era governance: lessons from the Australian experience. A Research Agenda for Public Administration. Edward Elgar Publishing. [Google Scholar]
  9. Fernandez, A., Insfran, E., Abrahão, S. (2011). Usability evaluation methods for the web: A systematic mapping study. Information and Software Technology, 53(8), 789-817. [CrossRef] [Google Scholar]
  10. Hänninen, M., Smedlund, A., Mitronen, L. (2018). Digitalization in retailing: multi-sided platforms as drivers of industry transformation. Baltic Journal of Management, 13(2), 152-168. [CrossRef] [Google Scholar]
  11. Laney, D. B. (2017). Infonomics: how to monetize, manage, and measure information as an asset for competitive advantage. Routledge. [CrossRef] [Google Scholar]
  12. Leahy, D., Dolan, D. (2010). Digital literacy: A vital competence for 2010? In N. Reynolds, M. TurscanyiSzabo (Eds.). IFIP International Conference on Key Competencies in the Knowledge Society (pp. 210-221). Berlin: Springer. [CrossRef] [Google Scholar]
  13. Nedungadi, P. P., Menon, R., Gutjahr, G., Erickson, L., Raman, R. (2018). Towards an inclusive digital literacy framework for digital India. Education+ Training, 60(6), 516-528. [CrossRef] [Google Scholar]
  14. Pakurár, M., Haddad, H., Nagy, J., Popp, J., Oláh, J. (2019). The service quality dimensions that affect customer satisfaction in the Jordanian banking sector. Sustainability, 11(4), 1113. [CrossRef] [Google Scholar]
  15. Stier, S. (2015). Political determinants of e-government performance revisited: Comparing democracies and autocracies. Government Information Quarterly, 32(3), 270-278. [CrossRef] [Google Scholar]
  16. Swedish Project Review (2019). Delivering Value Beyond Borders. Retrieved from : https://assets.kpmg/content/dam/kpmg/se/pdf/advisory/2019/swedish-project-review-2019-delivering-value-beyond-borders.pdf [Google Scholar]
  17. Teeroovengadum, V., Kamalanabhan, T. J., Seebaluck, A. K. (2016). Measuring service quality in higher education. Quality Assurance in Education, 24(2), 244-258. [CrossRef] [Google Scholar]
  18. Turmanidze, R., Dašić, P., Popkhadze, G. (2020). Statistical analysis of e-government development index (EGDI) of Georgia. International Conference New Technologies, Development and Applications (pp. 930-938). Cham : Springer. [CrossRef] [Google Scholar]
  19. United Nations Department of Economics and Social Affairs. (2018). United Nations E-Government Survey 2018. Retrieved from : https://www.un.org/development/desa/publications/2018-un-e-government-survey.html [Google Scholar]
  20. Varol, O., Zureck, A. (2020). Assessment of the Digital Competence of Germany: Global Competitive Analysis Towards Global Industries. [Google Scholar]
  21. Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Dong, J. Q., Fabian, N., Haenlein, M. (2019). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889-901. [CrossRef] [Google Scholar]
  22. Williamson, B. (2015). Governing software: Networks, databases and algorithmic power in the digital governance of public education. Learning, Media and Technology, 40(1), 83-105. [CrossRef] [Google Scholar]
  23. Williamson, B. (2016). Political computational thinking: Policy networks, digital governance and ‘learning to code’. Critical Policy Studies, 10(1), 39-58. [CrossRef] [Google Scholar]
  24. Zhou, R., Wang, X., Shi, Y., Zhang, R., Zhang, L., Guo, H. (2019). Measuring e-service quality and its importance to customer satisfaction and loyalty: an empirical study in a telecom setting. Electronic Commerce Research, 19(3), 477-499. [CrossRef] [Google Scholar]

Current usage metrics show cumulative count of Article Views (full-text article views including HTML views, PDF and ePub downloads, according to the available data) and Abstracts Views on Vision4Press platform.

Data correspond to usage on the plateform after 2015. The current usage metrics is available 48-96 hours after online publication and is updated daily on week days.

Initial download of the metrics may take a while.