Open Access
Issue |
SHS Web Conf.
Volume 157, 2023
2022 International Conference on Educational Science and Social Culture (ESSC 2022)
|
|
---|---|---|
Article Number | 04018 | |
Number of page(s) | 12 | |
Section | Human Behavioural Science and Social Development | |
DOI | https://doi.org/10.1051/shsconf/202315704018 | |
Published online | 13 February 2023 |
- E. T. Beydilli, M. Kurt, Comparison of management styles of local and foreign hotel chains in Turkey: A cultural perspective. Tourism Management, 79, 104018. https://doi.org/10.1016/j.tourman.2019.104018 (2020) [Google Scholar]
- G. G. Barker, Cross-cultural perspectives on intercultural communication competence. Journal of Intercultural Communication Research, 45(1), 13–30. https://doi.org/10.1080/17475759.2015.1104376 (2016) [CrossRef] [Google Scholar]
- H. J. Yang, C. Cheung, W. J. Li, Intercultural Communication Competency Practices in the Hotel Industry, Journal of China Tourism Research, doi:10.1080/19388160.2020.1807432 (2020) [Google Scholar]
- UN, Composition of Secretariat: Staff Demographics: Report of the Secretary-General, Retrieved 13 September, 2022, from UN:https://digitallibrary.un.org/record/1627944 (2021) [Google Scholar]
- J. Teng, M. Qu, X. L. Zhu, T. T. Zhang, What Capacities are Important for International Organizations: Casestudy on Professional Position Recruitment Standards in UN’s Special Institutes. Comparative Education Review, 10, 78–84 (2014) [Google Scholar]
- W. Z. Hu, How intercultural communication skills are positioned in foreign language teaching. Foreign Language World, 6, 2–8 (2013) [Google Scholar]
- M. Byram, Teaching and Assessing Intercultural communication Competence. Clevedon: Multilingual Matters (1997) [Google Scholar]
- G. M. Chen, W. J. Starosta, Intercultural communication competence: A synthesis. Communication Yearbook, 19, 353–384. doi:10.1080/23808985.1996.11678935 (1996) [Google Scholar]
- M. J. Bennett, Intercultural Training in Education for the Intercultural Experience. Yarmouth: Intercultural Press, Inc. (1993) [Google Scholar]
- D. Deardorff, Teaching sensitivity to cultural difference in the firstyear foreign language classroom. Foreign Language Annals, 1, 143–160 (2007) [Google Scholar]
- P. Amason, K. L. Ulrey, Intercultural communication between patients and health care providers: An exploration of intercultural communication effectiveness, cultural sensitivity, stress, and anxiety. Health Communication, 13(4), 449–463. PMID:11771806 (2015) [Google Scholar]
- G. M. Chen, W. J. Starosta, The development and validation of the intercultural sensitivity scale. Human Communication, 3, 1–15 (2000) [Google Scholar]
- D. Matsumoto, H. C. Hwang, Assessing cross-cultural competence: A review of available tests. Journal of Cross-Cultural Psychology, 44(6), 849–873. doi:10.1177/0022022113492891 (2013) [CrossRef] [Google Scholar]
- C. L. Olson, K. R. Kroeger, Global competency and intercultural sensitivity. Journal of Studies in International Education, 5(2), 116–137. doi:10.1177/102831530152003 (2001) [CrossRef] [Google Scholar]
- T. Yu, G. M. Chen, Intercultural sensitivity and conflict management styles in cross-cultural organizational situations. Intercultural Communication Studies, 17(2), 149–161 (2008) [Google Scholar]
- Y. Y. Wang, On cultivating the internationalized talents with cross-cultural communicative competence. Journal of Qingdao University of Science and Technology (Social Sciences), 2, 117–120, doi:10.16800/j.cnki.jqustss.2018.02.018 (2018) [Google Scholar]
- Y. L. Zhong, A review of research on intercultural competence. Overseas English, 11, 61–62 (2020) [Google Scholar]
- Z. X. Zhuang, T. L. Han, Y. Xu, Y. Sun, K. Yan, H. C. Liu, On the construction of teaching material system for the training of international and innovative foreign language talents. Foreign Language World, 5, 45–50 (2013). [Google Scholar]
- Z. X. Zhuang, Y. Sun, H. C. Liu, K. Yan, Y. Xie, Explore the teaching management mode that adapts to the training of international and innovative foreign language talents. Foreign Language World, 5, 68–72 (2012) [Google Scholar]
- L. A. Samovar, R. E. Porter. Communication between Cultures. Beijing: Beijing University Press (2004) [Google Scholar]
- A. Graf, Expatriate selection: an empirical study identifying significant skill profiles. Thunderbird International Business Review, 46(6), 667–685 (2004) [CrossRef] [Google Scholar]
- Q. F. Wen, English speaking testing and teaching. Shanghai: Shanghai Foreign Language Education Press (1999) [Google Scholar]
- Y. Yang, E. P. Zhuang, Build a framework for intercultural communication competence in foreign language teaching. Foreign Language World, 4, 13–21 (2007) [Google Scholar]
- M. W. Lustig, J. Koester, R. Halualani, Intercultural competence: Interpersonal communication across cultures. Pearson/A and B (2006) [Google Scholar]
- D. K. Deardorff, Identification and assessment of intercultural competence as a student outcome of internationalization. Journal of Studies in International Education, 10(3), 241–266. https://doi.org/10.1177/1028315306287002 (2006) [CrossRef] [Google Scholar]
- D. K. Deardorff, Intercultural competence: Key competence in the 21st century? Gütersloh. Bertelsmann Stiftung (2006) [Google Scholar]
- I. Lazar, M. Huber-Kriegler, D. Lussier, G. S. Matei, C. Peck, (Eds.). Developing and assessing intercultural communicative competence: A guide for language teachers and teacher educators. Graz, Austria: European Centre for Modern Languages (2007) [Google Scholar]
- S. Nair-Venugopal, Issues of language and competence in intercultural business contexts. Language and Intercultural Communication, 15(1), 29–45. https://doi.org/10.1080/14708477.2014.985304 (2015) [CrossRef] [Google Scholar]
- M. Heller, 15 Language as resource in the globalized new economy. The Handbook of Language and Globalization, 58, 349 (2010). [Google Scholar]
- X. D. Dai, A Study on Intercultural Competence. Beijing: Foreign Languages Teaching and Research Press (2018). [Google Scholar]
- J. W. Neuliep, J. C. McCroskey, The development of a US and generalized ethnocentrism scale. Communication Research Report, 14(4), 385–398 (1997) [CrossRef] [Google Scholar]
- G. M. Chen, P. Young, Intercultural communication competence. In A. Goodboy & K. Shultz (Edz.), Introduction to Communication: Translating Scholarship into Meaningful Practice (pp. 175–188). Dubuque, IA: Kendall-Hunt (2012) [Google Scholar]
- W. B. Gudykunst, Bridging Differences: Effective Intergroup Communication (3rd edition). Thousand Oaks, CA: SAGE (1998) [Google Scholar]
- J. Koester, M. Olebe, The behavioral assessment scale for intercultural communication effectiveness. International Journal of Intercultural Relations, 12(3), 233–246 (1988) [CrossRef] [Google Scholar]
- A. E. Fantini, Assessment tools of intercultural competence. http://www.sit.edu/publications/docs/feil_appendix_f.pdf (2006) [Google Scholar]
- A. V. Matveev, The advantages of employing quantitative and qualitative methods in intercultural research: practical implications from the study of the perceptions of intercultural communication competence by American and Russian managers. Published: Collected research articles, Bulletin of Russian Communication Association “THEORY OF COMMUNICATION AND APPLIED COMMUNICATION”, Issue 1 / Edited by I.N. Rozina, Rostov-on-Don: Institute of Management, Business and Law Publishing, 2002. pp. 59–67 (2002) [Google Scholar]
- H. Xiao, E. Petraki, An investigation of Chinese students’ difficulties in intercultural communication and its role in ELT. Journal of Intercultural Communication, 13. https://immi.se/oldwebsite/nr13/petraki.htm (2007) [Google Scholar]
- L. Chen, Intercultural communication study in China. In The international encyclopedia of intercultural communication (pp. 1–10). Hoboken: John Wiley & Sons, Inc (2017). [Google Scholar]
- W. A. Ou, M. M. Gu, Language socialization and identity in intercultural communication: Experience of Chinese students in a transnational university in China. International Journal of Bilingual Education and Bilingualism, 24(3), 419–434. https://doi.org/10.1080/13670050.2018.147220 (2021) [CrossRef] [Google Scholar]
- X. S. Shi, Analysis of social needs for foreign language proficiency and intercultural communication skills. Foreign Language World, 3, 17–22 (2014) [Google Scholar]
- R. Z. Peng, W. P. Wu, Research on cross-cultural contact paths of Chinese college students from the perspective of intercultural competence. Foreign Language World, 1, 70–78 (2016) [Google Scholar]
- G. M. Chen, W. J. Starosta, A review of the concept of intercultural sensitivity. Human Communication, 1, 1–16 (1997). [Google Scholar]
- D. P. S. Bhawuk, R. Brislin, The measurement of intercultural sensitivity using the concepts of individualism and collectivism. International Journal of Intercultural Relations, 16, 413–436 (1992). [CrossRef] [Google Scholar]
- S. Kapoor, Comadena, M. Intercultural sensitivity in individualist-collectivist setting. Paper presented at Intercultural Communication Convention. Albuquerque, New Mexico (1996). [Google Scholar]
- W. Fritz, A. Graf, J. Hentze, A. Möllenberg, G. Chen, An examination of Chen and Starosta’s model of intercultural sensitivity in Germany and United States. Intercultural Communication Studies, 14, 53–63 (2005) [Google Scholar]
- E. Tamam, Examing Chen and Starosta’s model of intercultural sensitivity in a multiracial collectivistic country. Journal of Intercultural Communication Research, 39(3), 173–183 (2010) [CrossRef] [Google Scholar]
- L. Altshuler, N. Sussman, E. Kachur, Assessing changes in intercultural sensitivity among physician trainees using the intercultural development inventory. International Journal of Intercultural Relations, 27(4), 387–401 (2003) [CrossRef] [Google Scholar]
- S. Sizoo, R. Plank, W. Iskat, H. Serrie, The effect of intercultural sensitivity on employee performance in cross-cultural service encounters. Journal of Services Marketing, 19(4), 245–255 (2005) [CrossRef] [Google Scholar]
- X. Zhao, Cross-cultural sensitivity: theoretical paradigms, measurement methods and application prospects. Modern Education Science, 2, 6–9; 137 (2011) [Google Scholar]
- M. L. Jia,A Study of Correlation between Intercultural Sensitivity and Intercultural Efficiency of Students in Higher Vocational Colleges. Foreign Language and Literature, 3, 171–174 (2014) [Google Scholar]
- S. Y. Peng, Influence of Nationality and Profession on Intercultural Sensitivity. Journal of Zhejiang University (Humanities and Social Sciences), 1, 74–80 (2006) [Google Scholar]
- S. Y. Peng, Comparison of correlation coefficients between cross-cultural sensitivity and multilevel English undergraduates. Journal of Xi’an International Studies University, 2, 82–85 (2007) [Google Scholar]
- M. Ye, R. An, Analysis of cross-cultural sensitivity and effectiveness of short-term international students in China. Higher Education Exploration, 2, 102–106 (2012) [Google Scholar]
- X. Zhao, A Study of Cross-Cultural Sensitivity Training of International Students during Overseas Study Tour-A Case of Shanghai Center of University A of the US. Theory and Practice of Education, 12, 9–11 (2012) [Google Scholar]
- W. Q. Yu, An Empirical Research on Foreign Learners’ Intercultural Competence: Sensitivity and Effectiveness. Chinese Teaching in the World, 4, 551–559 (2012) [Google Scholar]
- X. Y. Guo, A Study of the Professional Development of English Teachers Based on Intercultural Communication Competence & Intercultural Sensitivity in Second Language Learning. The Journal of English Studies, 4, 63–66 (2012) [Google Scholar]
- S. Y. Shao, J. L. Chen, An Investigation into Senior High School English Teachers’ Intercultural Sensitivity. Foreign Language Research, 3, 144–147 (2011) [Google Scholar]
- S. Q. Xiao, An empirical study of English teachers’ intercultural sensitivity in the normal university. Journal of Liaoning Technical University (Social Science Edition), 1, 87–91 (2014) [Google Scholar]
- K. Punch, Introduction to Social Research: Quantitative and Qualitative Approaches. London: SAGE (2005) [Google Scholar]
- J. Bell, Doing Your Research Project: A guide for first-time researchers in education and social science. Buckingham: Open University Press (1999) [Google Scholar]
- Z. Dörnyei, Research Methods in Applied Linguistics: quantitative, qualitative and mixed methodologies. Oxford: Oxford University Press (2007) [Google Scholar]
- G. Thomas, How to do your research project: a guide for students in education and applied social sciences. London: SAGE (2009) 63. L. Cohen, L. Manion, K. Morrison, Research Methods in Education (7th ed.). New York: Routledge (2011) [Google Scholar]
- C. Robson, Real World Research (3rd ed.). Sussex, UK: John Wile & Sons (2011). [Google Scholar]
- M. Q. Patton, Qualitative Research and Evaluation Methods (2nded.). Thousand oaks, CA: Sage Publications (2001) [Google Scholar]
- L. Richards, Handling qualitative data. Thousand Oaks, CA: Sage Publications (2009) [Google Scholar]
- P. Seedhouse, Conversation analysis methodology. Language Learning, 54, 1–54 (2004) [CrossRef] [Google Scholar]
- H. D. Brown, Teaching by Principles: An interactive approach to language pedagogy (2nd, ed.). New York: Longman (2001) [Google Scholar]
- M. Houston, J. T. Wood, Difficult dialogues, expanded horizons: Communicating across race and class. In J. T. Wood. (Ed.), Gendered relationships (pp. 39–55). Mountain View: Mayfield Publishers (1996) [Google Scholar]
- W. Yuan,Intercultural communication and conflict between American and Chinese colleagues in China-based multinational organizations. (Doctoral dissertation). ProQuest. Web. 10 Apr. 2010 (2006) [Google Scholar]
- J. M. Bennett, M. J. Bennett, Developing intercultural sensitivity: An integrative approach to global and domestic diversity. In D. Landis, J. Bennett, & M. Bennett (Eds.), Handbook of intercultural training (pp. 147–165). Thousand Oaks, CA: Sage Publications. doi:10.4135/9781452231129.n6 (2004) [CrossRef] [Google Scholar]
- M. Byram, Intercultural Language Teaching in an Era of Internationalization. In P. Romanowski, & E. Bandura (Eds.), Intercultural Foreign Language Teaching and Learning in Higher Education Contexts (pp. 99–120). IGI Global. doi:10.4018/978-1-5225-8128-4.ch005 (2019) [Google Scholar]
- L. Lee, A. Markey, A study of learners’ perceptions of online intercultural exchange through Web 2.0 technologies. ReCALL, 26(3), 281–297. doi:10.1017/S0958344014000111(2014) [CrossRef] [Google Scholar]
- J. Corbett, An Intercultural Approach to English Language Teaching. New York: Multilingual Matters LTD. https://doi.org/10.21832/9781853596858 (2003) [CrossRef] [Google Scholar]
- C. Solomon, M. S. Schell, Managing Across Cultures: The 7 Keys to Doing Business with a Global Mindset. McGraw-Hill, Inc (2009) [Google Scholar]
- R. Martinsen, Predicting changes in cultural sensitivity among students of Spanish during short-term study abroad. Hispania, 94(1), 121–141 (2011) [Google Scholar]
- S. Penbek, D. Y. Şahin, A. G. Cerit, Intercultural communication competence: A study about the intercultural sensitivity of university students based on their education and international experiences. International Journal of Logistics Systems and Management, 11(2). doi:10.1504/IJLSM.2012.045425 (2012) [Google Scholar]
- A. Galante, Developing EAL learners’ intercultural sensitivity through a digital literacy project. TESL Canada Journal, 32(1), 53–66. doi:10.18806/tesl.v32i1.1199 (2014) [Google Scholar]
- J. Jackson, Host language proficiency, intercultural sensitivity, and study abroad. Frontiers: The Interdisciplinary Journal of Study Abroad, 21, 167–188 (2011) [CrossRef] [Google Scholar]
- S. Jain, Experimental training for enhancing intercultural sensitivity. Journal of Cultural Diversity, 20(1), 15–20. PMID:23614176 (2013) [Google Scholar]
- V. P. Rawjee, K. Reddy, M. Maharaj, A matter of intercultural communication: Perspectives of international students at a university in South Africa. Journal of Economics and Behavioral Studies, 5(9), 580–587 (2013) [CrossRef] [Google Scholar]
- A. Hes, M. Koubová, T. Chlumská, Changes in value structures and the importance of intercultural communication in modern society. Communication Today, 6(1), 16–23 (2015) [Google Scholar]
- P. D. MacIntyre, S. C. Baker, R. Clément, L.A. Donovan,Sex and age effects on willingness to communicate, anxiety, perceived competence, and L2 motivation among junior high school French immersion students. Language Learning, 52(3), 537–564 (2002) [CrossRef] [Google Scholar]
Current usage metrics show cumulative count of Article Views (full-text article views including HTML views, PDF and ePub downloads, according to the available data) and Abstracts Views on Vision4Press platform.
Data correspond to usage on the plateform after 2015. The current usage metrics is available 48-96 hours after online publication and is updated daily on week days.
Initial download of the metrics may take a while.