SHS Web Conf.
Volume 70, 2019Trends in the Development of Psycho-Pedagogical Education in the Conditions of Transitional Society (ICTDPP-2019)
|Number of page(s)||6|
|Section||The psychology of education in the face of changes: risks and challenges of innovation|
|Published online||22 November 2019|
Strategies of coping with situations of difficult pedagogical communication among teachers working in residential institutions
Rostov State Transport University, Rostov-on-Don, Russia
2 South Federal University, Department of Development Psychology, 344006 Rostov-on-Don, Russia
3 Don State Technical University, 344000 Rostov-on-Don, Russian Federation
* Corresponding author: firstname.lastname@example.org
Professional activity of teachers working in residential institutions is a special type of activity associated with the strengthening of the action of emotionogenic factors in connection with the specifics of the contingent of students and learning conditions, which often causes the syndrome of emotional burnout. The study conducted a comparative analysis of preferences in the choice of coping strategies, manifested in the success of overcoming situations of difficult pedagogical communication of teachers working in residential institutions and teachers of secondary schools. It is established that coping strategies chosen by respondents of experimental and control groups in situations of problematic communication in accordance with the stage of emotional burnout have qualitative differences: teachers working in residential institutions, at each stage often use coping avoidance and aggressiveness, teachers of secondary schools – coping assertiveness with a tendency to impulsiveness on the background of emotional response. The obtained results are relevant for the programs of prevention of professional burnout of teachers with the help of health-saving technologies and teaching them constructive strategies of coping with stressful professional situations.
© The Authors, published by EDP Sciences, 2019
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Current usage metrics show cumulative count of Article Views (full-text article views including HTML views, PDF and ePub downloads, according to the available data) and Abstracts Views on Vision4Press platform.
Data correspond to usage on the plateform after 2015. The current usage metrics is available 48-96 hours after online publication and is updated daily on week days.
Initial download of the metrics may take a while.