EDP Sciences logo
Web of Conferences logo
Search
Menu
All issues Volume 191 (2024) SHS Web Conf., 191 (2024) 01023 References
Open Access
Issue
SHS Web Conf.
Volume 191, 2024
9e Congrès Mondial de Linguistique Française
Article Number 01023
Number of page(s) 16
Section Discours, pragmatique et interaction
DOI https://doi.org/10.1051/shsconf/202419101023
Published online 28 June 2024
  1. Abeillé, A., Godard, D. (2021). La grande grammaire du français. Paris: Actes Sud, Imprimerie nationale éditions. [Google Scholar]
  2. Bolaños-Carpio, A. (2020). When emergencies are not urgent. In Taleghani-Nikazm, C, Betz, E, Golato, P (coord.), Mobilizing others: Grammar and lexis within larger activities. Amsterdam; Philadelphie: John Benjamins, 229–252. [Google Scholar]
  3. Booker, M. J., Shaw, A. R. G., Purdy, S., Barnes, R. (2018). ‘Primary care sensitive’ situations that result in an ambulance attendance: a conversation analytic study of UK emergency ‘999’ call recordings. BMJ Open, 8(11), e023727. [Google Scholar]
  4. Clawson, J. J., Sinclair, R. (2001). The emotional content and cooperation score in emergency medical dispatching. Prehospital Emergency Care, 5(1), 29–35. [CrossRef] [Google Scholar]
  5. Deppermann, A. (2011a). The Study of formulations as a key to an interactional semantics. Human Studies, 34(2), 115–128. [CrossRef] [Google Scholar]
  6. Deppermann, A. (2011b). Notionalization: The transformation of descriptions into categorizations, Human Studies, 34(2), 155–181 [CrossRef] [Google Scholar]
  7. Fele, G. (2023). Emergency communication: The organization of calls to emergency dispatch centers. Cham: Springer. [CrossRef] [Google Scholar]
  8. Filliettaz, L. (2006). Asymétrie et prises de rôles. Le cas des réclamations dans les interactions de service. In Laforest, M., Vincent, D. (coord.), Les interactions asymétriques, Québec: Nota Bene, 89–112. [Google Scholar]
  9. Gamst-Jensen, H., Frischknecht Christensen, E., Lippert, F., Folke, F., Egerod, I., Huibers, L., Brabrand, M., Tolstrup, J. S., Thygesen, L. C. (2020). Self-rated worry is associated with hospital admission in out-of-hours telephone triage – a prospective cohort study. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine, 28(1), 53. [Google Scholar]
  10. Garcia, A. C. (2022). Doing “care work” in emergency service calls. Western Journal of Communication, 0, 1–21. [Google Scholar]
  11. Garfinkel, H., Sacks, H. (1970). On formal structures of practical actions. In Mckinney, C., Tiryakian, E.A., (coord.), Theoretical sociology: Perspectives and developments. New York: Appleton-Century-Crofts, 338–366. [Google Scholar]
  12. Giraudier, E. (2023). Socioterminology, a tool to help French EMS dispatchers. TERMOS 3rd Wrocław Terminological Meeting, Université de Wrocław, 11–13 mai 2023. [Google Scholar]
  13. Groupe ICOR (2013), Conventions ICOR, UMR 5191 ICAR. [Google Scholar]
  14. Hénault-Tessier, M., Dalle-Nazébi, S. (2012). Traiter les appels d’urgence. Fabriquer une information pour l’action. Revue d’anthropologie des connaissances, 6(1), 89–114. [Google Scholar]
  15. Heritage, J., Maynard, D. W. (2006). Introduction: Analyzing interaction between doctors and patients in primary care encounters ». In Maynard DW, Heritage J (coord.), Communication in medical care: Interaction between primary care physicians and patients. Cambridge: Cambridge University Press, 1–21. [Google Scholar]
  16. Hubert, H., Tazarourte, K., Wiel, E., Zitouni, D., Vilhelm, C., Escutnaire, J., Cassan, P., Gueugniaud, P.-Y. (2014) Rationale, methodology, implementation, and first results of the French out-of-hospital cardiac arrest registry. Prehospital Emergency Care. 18(4), 511–519. [Google Scholar]
  17. Kleiber, G. (2013). À la recherche de l’intensité. Langue française, 177(1), 63–76. [CrossRef] [Google Scholar]
  18. Laforest, M. (2011). Les appels à l’aide téléphoniques en situation d’urgence. Une négociation des cadres. Langue et linguistique, 34, 37–48. [Google Scholar]
  19. Laforest, M., Rioux-Turcotte, J. (2016). La personne déclarée morte par l’appelant au service téléphonique d’urgence : une source de désalignement interactionnel. Communiquer, 18, 65–83. [CrossRef] [Google Scholar]
  20. Larsen, T. (2013). Dispatching emergency assistance: Callers’ claims of entitlement and call takers’ decisions. Research on Language and Social Interaction, 46(3), 205–230. [CrossRef] [Google Scholar]
  21. Paoletti, I. (2012). Operators managing callers’ sense of urgency in calls to the medical emergency number. Pragmatics, 22(4), 671–695. [CrossRef] [Google Scholar]
  22. Penverne, Y, Delelis-Fanien, H, Robert, L, Berthier, F., Jenvrin, J., Montassier, E. (2021) Le numéro commun santé: enjeux et impacts. Annales françaises de médecine d’urgence, 11, 303–309. [CrossRef] [Google Scholar]
  23. Robert, L. (2022). Détermination interactionnelle de l’urgence et processus d’innovation en régulation médicale téléphonique au SAMU. Thèse de doctorat, Université Paul Valéry Montpellier 3. [Google Scholar]
  24. Rollet, N. (2015). Conversations dans l’urgence. Multitudes, 60(3), 87–93. [CrossRef] [Google Scholar]
  25. Romero, C. (2017). L’intensité et son expression en français. Paris: Ophrys. [Google Scholar]
  26. Riou, M. (2023). Faire faire les gestes qui sauvent: requêtes des régulateurs pour guider les appelants dans des appels d’urgence médicale en France. Langage & Société, 179, p.35–58. [Google Scholar]
  27. Stoenica, I.-M. (2014). Répétition et différenciation dans les reprises structurelles intégrant des relatives. Travaux neuchâtelois de linguistique 60, 209–220. [Google Scholar]
  28. Spek, M., Van Charldorp, T. C., Vinck, V. V., Venekamp, R. , Rutten, F. H., Zwart, D. L., De Groot, E. (2023). Displaying concerns within telephone triage conversations of callers with chest discomfort in out-of-hours primary care: A conversation analytic study. Patient Education and Counseling, 113, 107770. [Google Scholar]
  29. Wakin, M. A., Zimmerman, D. H. (2010). Reduction and specialization in emergency and directory assistance calls. Research on Language and Social Interaction, 32(4), 409–437. [Google Scholar]
  30. Whalen, J., Zimmerman, D. H. (1998). Observations on the display and management of emotion in naturally occurring activities: The case of “hysteria” in calls to 9–1-1. Social Psychology Quarterly. 61(2), 141– 159. [Google Scholar]
  31. Whalen, M. R., Zimmerman, D. H. (1987). Sequential and institutional contexts in calls for hel Social Psychology Quarterly, 50(2), 172–185. [CrossRef] [Google Scholar]
  32. Whalen M. R., Zimmerman D. H. (1990). Describing trouble: Practical epistemology in citizen calls to the police. Language in Society, 19(4), 465–492. [CrossRef] [Google Scholar]
  33. Zimmerman, D. H. (1984). Talk and its occasion: The case of calling the police. In Schiffrin, D (coord.), Meaning, form and use in context: Linguistic applications, Washington: Georgetown University Press, 210–228. [Google Scholar]
  34. Zimmerman, D. H. (1992). The interactional organization of calls for emergency assistance. In Drew, P, Heritage, J (coord.), Talk at work. Interaction in institutional settings, Cambridge: Cambridge University Press, 418–469. [Google Scholar]

Current usage metrics show cumulative count of Article Views (full-text article views including HTML views, PDF and ePub downloads, according to the available data) and Abstracts Views on Vision4Press platform.

Data correspond to usage on the plateform after 2015. The current usage metrics is available 48-96 hours after online publication and is updated daily on week days.

Initial download of the metrics may take a while.